While challenges in deploying it remain, pioneering organizations, such as Amazon, Facebook, General Electric, Mayo Clinic, and the U.S. AR will become the new interface between humans and machines, bridging the digital and physical worlds. Its significance will grow exponentially as SCPs proliferate, because it amplifies their power to create value and reshape competition. In this article we describe what AR is, its evolving technology and applications, and why it is so important. It will also change how enterprises serve customers, train employees, design and create products, and manage their value chains, and, ultimately, how they compete.Ī Manager's Guide to Augmented Reality: Series reprint In the coming months and years, it will transform how we learn, make decisions, and interact with the physical world. AR will affect companies in every industry and many other types of organizations, from universities to social enterprises. Though still in its infancy, AR is poised to enter the mainstream according to one estimate, spending on AR technology will hit $60 billion in 2020. This gulf between the real and digital worlds limits our ability to take advantage of the torrent of information and insights produced by billions of smart, connected products (SCPs) worldwide.Īugmented reality, a set of technologies that superimposes digital data and images on the physical world, promises to close this gap and release untapped and uniquely human capabilities. While reality is three-dimensional, the rich data we now have to inform our decisions and actions remains trapped on two-dimensional pages and screens. There is a fundamental disconnect between the wealth of digital data available to us and the physical world in which we apply it. The complete Spotlight package is available in a single reprint. Money is pouring into development, and whoever wins the race may earn the title of world’s most valuable company. How Does Augmented Reality Work?Ī step-by-step explanation of how interactive three-dimensional experiences come to life Augmented Reality in the Real Worldĭata on who’s investing the most, the explosive growth of headsets, and the most popular uses of AR One Company’s Experience with ARĪ conversation with Guido Jouret, the chief digital officer of the industrial giant ABB The Battle of the Smart Glasses The article also includes HBR’s first embedded AR experiences, which readers can launch by downloading a new HBR app on their mobile devices and then pointing them at targeted images in the magazine’s pages. This article walks readers through the questions firms need to ask when integrating it into their strategies and operations. At GE, factory workers have achieved a similar gain in efficiency by using voice commands in AR experiences to perform complex wiring.ĪR will have a wide impact on how companies compete. Boeing uses AR to show trainees how to assemble an aircraft wing-and has cut the time it takes them to do that task by 35%. AccuVein, for instance, uses AR technology that converts the heat signature of a patient’s veins into an image superimposed on the skin, making them much easier to locate. Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and training-and are seeing major gains in quality and productivity.ĪR improves how users visualize information, receive and follow instructions, and interact with products. Many people are familiar with AR entertainment applications, such as Snapchat filters, but AR is being applied in far more consequential ways in business. Heppelmann, the CEO of the industrial software maker PTC. By putting information directly into the context in which we’ll apply it, AR increases our ability to absorb and act on it.ĪR will become the new interface between humans and machines, say Michael E. Augmented reality, a set of technologies that superimposes digital data and images on physical objects and environments, is closing this gap. This gulf between the real and digital worlds prevents us from fully exploiting the volumes of information now available to us. While the physical world is three-dimensional, most data is trapped on two-dimensional pages and screens. Why Every Organization Needs an Augmented Reality Strategy
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